Video Interviewing vs Phone Interviewing

March 14, 2022

Video Interviewing vs Phone Interviewing

Interviewing is the most crucial stage in every hiring process, and picking the right method is crucial for every hiring manager. In today’s fast-paced world, HR software has made the hiring process smooth and straightforward for both recruiters and candidates. As technology advances, video interviews and phone interviews have become a popular option for HR practices to conduct interviews with potential candidates. So, which one is better?

Phone Interviewing

The phone interview might be one of the most traditional forms of conducting an interview. It is simple, cost-effective, and easy to schedule for both parties. Moreover, it requires lesser preparation time than other interview methods. Candidates can easily pick up the call anywhere, while recruiters can conduct an interview while on the go.

However, phone interviewing can have several drawbacks. Interviewers cannot see the candidate's body language or expressions, limiting the understanding level of the interviewee's personality. Additionally, there are a few chances of technical difficulties, such as bad network connection, noises, and distractions.

Video Interviewing

Video interviewing, on the other hand, is newer and more advanced than phone interviewing, mainly due to the advancement in HRM software. It offers an additional advantage of face to face interaction that was less achievable with phone interviewing. This method offers a hint of the candidate's overall personality, their non-verbal cues, and their general presentation skills.

Additionally, video interviewing saves time and money for both recruiters and candidates, as travel expenses are eliminated. It also helps recruiters to conduct interviews effectively, regardless of the location of the candidate.

However, the main downside of video interviewing is that it requires technical proficiency. This includes setting up video conferencing software, good internet speed, proper lighting, and suitable camera angles. Moreover, technical difficulties can still occur.

Which One Wins?

In conclusion, both methods have their advantages and disadvantages. The selection of interview method ultimately depends on the company's culture, budget, and hiring objectives. Phone interviews might be feasible for positions where communication and interpersonal skills aren't necessary to perform the job. Whereas video interviews are ideal for jobs requiring customer interaction, problem-solving, or negotiation skills.

As HR talent management continues to grow, Video interviews offer a glimpse of a company’s culture and values, making them increasingly adopted in HRM software.

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